User Account

How To Register In CBANX
1. Logon to  2. Click on the Sign Up button. 3. Enter your Email ID and create a password (your password must contain a minimum of 8 chara...
Fri, 15 Mar, 2019 at 12:26 PM
Did not receive SMS code during Registration.
If you have entered your mobile number for verification but have not received the SMS code: Please ensure that you have a good cellular network. Close An...
Mon, 18 Mar, 2019 at 1:13 PM
Forgot Password
User can Reset their password by following the steps below: 1) At the Login Page, click on Forgot Password. 2) Enter the Email ID and click on Reset passw...
Tue, 26 Feb, 2019 at 4:19 PM
Email ID already Exists
This error occurs when user is already registered and tries to register again. Most of the time in such cases users skip to activate the account. Please che...
Mon, 18 Mar, 2019 at 10:01 AM
Not Receiving Emails?
If there is a problem receiving emails from CBANX : 1. Please verify registered email account and ensure it is correct. 2. Please check spam folder in ema...
Tue, 26 Feb, 2019 at 4:14 PM
Not receiving OTP
After entering email address and password, user have to go through an additional layer of security process known as One time Password (OTP) which is sent to...
Fri, 25 Jan, 2019 at 12:32 PM
Coins Sent to a Wrong Address
If you have sent/transfered your coins to a wrong address, CBANX did not receive these coins and CBANX do not know who controls those addresses and have no ...
Fri, 15 Mar, 2019 at 12:40 PM
Deposited to a Wrong Address
If a user has deposited coins to a wrong wallet address, CBANX will not be responsible for those wrong deposits. As CBANX did not receive those coins, we wi...
Thu, 28 Feb, 2019 at 3:46 PM
Notifications (Mobile App)
Launch the CBANX App and Select Account with the human icon as shown in the picture below. 2. Select Notifications.
Wed, 20 Mar, 2019 at 2:15 PM
Withdrawal Not Credited
If you encounter an issue where you made a withdrawal from CBANX however the amount was not credited to the account in the other exchange. First please chec...
Fri, 15 Mar, 2019 at 7:54 PM