User Account

Minimum Over The Counter(OTC) amount?
The OTC Desk has a minimum order amount starting at 100 BTC as a benchmark. A user can place an OTC request and CBANX team will get in touch with you as...
Tue, 26 Feb, 2019 at 4:46 PM
Error “Insufficient balance”
If a user is getting an error “Insufficient balance” while trading check if the user has sufficient balance to buy or sell, this can also happen if user cli...
Tue, 19 Mar, 2019 at 10:56 AM
CBANX On Mobile
CBANX is currently available on three platforms, Website, Android and IOS. Download CBANX app for IOS Click on
Thu, 28 Feb, 2019 at 3:26 PM
Transaction Completed but not Credited
User: The exchange I am sending to CBANX from shows that my transaction completed, why haven’t I received anything on CBANX? A withdrawal marked as “comp...
Tue, 19 Mar, 2019 at 10:58 AM
Balance Missing after App Update
In rare cases balance may go missing after an app update. Before contacting support please make sure: You have a working Internet Connection, as at times ...
Fri, 15 Mar, 2019 at 8:25 PM